Frequenty Asked Questions
Q: Is customer support available?
A: All new licenses come with either 1 month of unlimited Standard customer support or up to 10 support contacts (incidents) within the first year (your choice) - included in the license price. We also offer Priority and Express support plans, which include phone and instant message support, as well as faster guaranteed responses.
Q: How many stores can I create using the Server Edition license?
A: One Server Edition license allows to host up to 50 LiveCart installations on a single server.
Q: Do I ever have to renew the license?
A: No,
the license will be active forever, it does not need to be renewed.
Q: Can I move certain stores to a different server?
A: Yes, but you would either have to purchase a single domain license for this store or have it moved to another Server Edition license (if you already have one for the other server).
